Get in Touch With Us
Got a question about how we review casinos not on GamStop, or noticed something on the site that needs a second look? This page explains the best way to reach us and what happens once your message lands in our inbox.
The Best Way to Reach Our Team
Email is the quickest and most reliable route to us. Send your message to [email protected] and a member of the editorial team will read it personally — we don't rely on automated replies to do the work for us.
If you can, tell us upfront what your enquiry relates to. A short line saying whether you're asking about a specific casino, a bonus term, a payment issue, or something else on the site helps us route your message to the right person and get back to you faster.
What We Can Help With
We cover a broad range of topics related to casinos not on GamStop, from welcome offers to payment methods and licensing, so most enquiries fall into a handful of categories:
- Questions about specific sites — If you want more detail on how a casino from our trusted non GamStop casinos UK list handles wagering requirements, withdrawal limits or game selection, ask and we'll point you to the relevant research or explain what we found.
- Corrections and accuracy checks — Bonus terms, minimum deposits and licensing details on gambling sites not on GamStop change often. If something looks outdated or doesn't match what a casino currently advertises, tell us the page and the detail — we treat these reports seriously.
- Content suggestions — If there's a topic around online casinos, sports betting, or non GamStop casino UK regulation you'd like us to cover in more depth, we're glad to hear it.
- Partnership or editorial enquiries — If you represent a casino brand, payment provider, or another business and want to discuss working with us, introduce yourself and outline what you have in mind. We're transparent that some content on this site involves commercial relationships, and no enquiry buys editorial coverage or a better rating.
- Concerns about gambling harm — If you or someone you know is struggling with gambling, including on casinos not on GamStop, mention this in your message. We'll point you towards GamCare and other independent support services rather than trying to advise on it ourselves.
What Happens After You Get in Touch
Every message is read by a real person, not filtered through a bot. Our aim is to respond within two working days, though enquiries involving fact-checking against a casino's current terms — such as withdrawal processing times or minimum deposit rules — can occasionally take a little longer, since we prefer to verify before replying rather than guess.
If your enquiry needs input from more than one person on the team, we'll let you know it's being looked at rather than leaving you without a reply.
Why Accuracy Matters to Us
Terms at gambling sites not on GamStop shift regularly: welcome bonuses get revised, wagering requirements change, and payment options are added or withdrawn without much notice. We fact-check our content as of the date each page was last reviewed, but we also rely on readers to flag anything that no longer matches reality. If a bonus you tried to claim, a withdrawal limit, or a licensing detail didn't line up with what we published, we want to know — it helps us keep the site useful for the next person researching the same question.
Before You Write In
A few quick checks can save you time:
- If your question is about a specific casino's current offer, check the casino's own terms page first, since bonus values and wagering conditions can be updated by the operator at short notice.
- If you're asking about eligibility or account restrictions, include your general location — rules can differ depending on where you're accessing the site from.
- If you're reporting an inaccuracy, a link or page reference and the specific detail you think is wrong helps us verify it quickly.
Thank you for taking the time to read this far. Whether it's a correction, a question, or feedback on how we cover non GamStop casinos, we're glad to hear from you.